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For subscription based plans, a full refund will be issued if 24x7PCTechies has not been able to resolve even a single issue for you within the first 30 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this 24x7PCTechies may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.
For incident based plans, you will be eligible for refund when any of the following criterions are met:
* You have all the prerequisites which were required to resolve the problem .
* Issue was not resolved until the time account was active.
* 30 days have not passed after the issue was last worked upon by 24x7PCTechies technician
Disclaimer 24x7PCTechies is an independent service provider of remote tech support for third party products. Any use of third party trademarks mentioned on this site, brand names, products and services is only referential and 24x7PCTechies hereby disclaims any sponsorship, Affiliation or Endorsement of or by any such third party.